It is best when the opinion about the doctor's visit is shared by the patient himself: a direct participant in the events. But this is not always possible: a small child will not write a review himself, an elderly person is not always able to figure out how to do this. In addition, unfortunately, there are situations when a patient dies, and the only chance for readers to find out about what happened is a review from a relative. In addition, patients are often signed up and accompanied by their spouses or children, who end up in the office itself or become the ones with whom the patient shares the story of the appointment immediately after it.
Taking into account all these circumstances, we have come to the decision that the review can be left by both the patient himself or his close relative.
Who do we consider to be close relatives?
- Parents;
- The parents of the spouses;
- Children;
- Brothers/sisters (relatives);
- The spouses;
- Grandparents;
- Grandsons;
- Native nephews (if we are talking about an elderly or incapacitated single patient);
- The guardians.
There are several important aspects to this:
- A relative cannot write a review on behalf of the patient.
- A relative can write a review regardless of whether he was directly in the office or heard the story about the appointment from the patient himself.
- It should be clear from the text who the patient's author is.
- In case of doubt about the accuracy of the information, the staff of the verification department may ask to confirm the relationship with a document.
- There can be only one review about a patient: either from himself or from one of his relatives.