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Knowledge base ProDoctorov
It contains articles on working with ProDoctorovfor patients, doctors, and clinics.
For patients
Reviews
How to leave a review on the portalProDoctorov
Recommendations for writing reviews
How to write a review correctly from a legal point of view
Who can write a review?
How we check reviews
When do we request confirmation based on reviews?
What document can confirm the authenticity of the review?
How to confirm an online appointment when checking a review
How to add a review
Why the review may be rejected and how to fix it for resending
How to delete your review from the portalProDoctorov
Why was the review moved to another page?
The review was rejected. What happens next
Make an appointment
How to choose a doctor on the portalProDoctorov
How to sign up for an online consultation
How to make an appointment with a Club doctor
How to cancel an appointment at a medical center
How to find a clinic on the portalProDoctorov
How to find a clinic by type of service or diagnosis on the portalProDoctorov
How to make an appointment for tests
Personal account and medical card
Make an appointment
Canceling or rescheduling an entry
Record at the club price
Doctors
Doctor's personal account
How can a doctor register on the portalProDoctorov
How can a doctor regain access to his personal account
How to confirm a doctor's experience onProDoctorov
How can a doctor update a portrait photo?
How can a doctor update his place of work
When do we request confirmation based on reviews?
How the Online Gratitude system works
How to recommend a colleague
Trust management
Video visuals
Doctor's contacts
Information about me
How can a doctor spend bonuses on the portalProDoctorov
Before and after photos
Viewing the doctor's page analytics
Languages of communication
Reviews
Doctor's personal account: section«Отзывы»
How we check reviews
Memo for the doctor and clinic: how to help the patient when leaving a review
Why has the patient's review been moved to another page?
Why the patient's review may be rejected
Why is the patient's review missing?
Rules for posting responses to reviews
Private chat with a patient
How to leave a review about a medicine
Rules for posting drug reviews
Doctor's rating and ranking
Rating formula
How the doctor's rating is formed
The point system for ranking doctors
Doctor's special placement
How to promote a doctor on the portal ProDoctorovfor free
Software versions
Clinics
Registration and possibilities of the clinic's personal account
How to register a clinic on the portal
Adding a clinic to the portal catalogProDoctorov
Managing Clinic network pages
Multilogin: setting up user rights
Setting up the clinic's work schedule
Price list update
How to add a doctor to a clinic
Doctors' treatment profile
Trust management
Rules for placing promotions on clinic pages
Rules for placing images and videos on clinic pages
Low Balance Notifications
Setting up a doctor's appointment
Viewing Marketing analytics
Doctor's Appointment Restrictions
Настройка уведомлений
Reviews
How we check reviews
How reviews are moderated
A reminder for the clinic and the doctor: how to help a patient when leaving a review
What should I do if a negative review appears on the clinic's page?
How can the clinic respond to the patient's feedback
Rules for posting responses to reviews
Private chat with a patient
What will happen to patient reviews in case of closure or relocation of the clinic
Why has the patient's review been moved to another page?
Why the patient's review may be rejected
Why is the patient's review missing?
Tags on the clinic's page
Rating and ranking
Clinic rating formula
How the rating is formed
The point system for ranking clinics
The point system for ranking doctors
Ranking points for online recording
Promotion and paid services
Special placement on the portalProDoctorov
Program«Сила отзыва»
Online appointment with a doctor
How can a clinic join a Club
Banner ads onProDoctorov
Portal widget ProDoctorovon the clinic's website
Linking prices for services in your merchant profile
To issue an invoice for the payment yourself
Calculation of the withdrawal threshold in the negative
Linking prices for primary admission services
How are the entries paid forProDoctorov
Software versions
Online consultations
Enable an appointment for online consultations
