The possibility of going into negative territory is provided to clinics as a small insurance against sudden disconnection of online records (when, for example, money is not credited day in and day out when paying an invoice).
Starting from May 26, 2025, the threshold calculation will change. It will be affected by the number of days with a balance of more than 1,000 rubles in the last 30 days, so it is important to keep the balance positive on a daily basis.
How to find out the shutdown threshold 
1. Log in to the clinic's personal account https://prodoctorov.ru/profile/login /.
2. Click on the balance to see a wallet with detailed information.
3. In the hint in your personal account, you will see which factors influence the calculation of the threshold. The limit is updated once a day.
Important! The threshold will be calculated separately for advertising and licensing agreements.
For timely replenishment of the balance, you can set up email notifications.
1. Click «Настроить уведомление».
2. Check the boxes «Если баланс Лицензионного договора меньше»and «Если баланс Рекламного договора меньше»and enter the amounts. Click the button«Сохранить».
