Doctors and clinic representatives cannot influence the review moderation process, but if desired, they can tell patients in advance what requirements they haveProDoctorov.
That is, to tell or write to patients that:
- The review should not be copied from other sites.;
- It should be clear from the text who is writing it, the patient himself or his relative.;
- It should be clear from the text why the patient has such an opinion about the doctor. That is, what he helped with: treatment, consultation, surgery, etc.;
- Adding a document from an appointment can speed up decision-making on it.
It is important to note that it is not necessary to introduce oneself or indicate a diagnosis if the patient himself does not want it.
An example of a good review:
Ivanov Ivan Ivanovich is a wonderful doctor. He helped both me and my mom. When they went to see him, they received appointments that helped them heal quickly. Both my mother and I are very pleased with him!
Example of a bad review:
Ivanov Ivan Ivanovich is a wonderful doctor. He helps everyone. Always the right treatment and appointments. He is praised by all his patients!
As for the documents: we recommend that you provide the patients with documentation that can confirm the request to you. These can be: conclusions, examination sheets, acts of services rendered, prescriptions, receipts from the application for the self-employed, etc. It is important that the document contains the full name of the doctor, the date of admission and the seal of the doctor or medical institution.
If a patient contacts you with a question about the review, please send it immediately to the verification department.
Contacts of the review review department:
proverka@medrocket.ru
8 800 600-30-28
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