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How to make an appointment for tests

Currently, an appointment for tests is available only in KDL laboratories in Moscow and the Moscow region.

1.Go to the main page of the portalProDoctorov.

2.Select your city from the list.

3.Click on the button «Вся диагностика»on the main page and select «Анализы».

вся диагностика

анализы

There are 2 ways to search for analyses: from the general list of all partner analyses or from the list of laboratory analyses at the selected address.

To search for analyses by name:

1.Click «Все анализы».

все анализы

2.Enter the name of the analysis in the search bar and add it to the shopping cart.

Поиск по названию

If necessary, add other analyses to the shopping cart.

3.Click «Выбрать лабораторию»and select a convenient address

Выберите пункт сбора

Список лабораторий

4.Go to the shopping cart to view the list of added analyses.

перейти в корзину

5.If all the necessary analyses have been added to the shopping cart, click «Оформить заказ».

Important! Biomaterial collection will be automatically included in the order amount.
оформить заказ

If the laboratory is not ready to accept the analysis, you will see a banner at the top of the page. To proceed with the order, delete the analysis from the shopping cart or change the address of the laboratory.

Лаборатория не готова принять заказ

6.Enter your phone number and confirmation code.

введите номер телефона

7.Select the patient who will take the tests.

основной профиль

If you haven't registered yet or want to add a profile of a family member to your account, enter the new patient's details and click «Сохранить».

сохранить данные

8.Check the general order information: laboratory address, patient details, and list of tests, and click «К оплате».

к оплате

If you do not have an email address specified or verified in the Medtochka application, you must specify and confirm your email address.

почта ввод

подтвердить почту

9.Enter your bank card details and click«Оплатить»

Important! Pay for the order within 20 minutes. If the order is not paid for during this time, it will be canceled and you will need to go back to step 5 again.

оплатить

After payment confirmation, the patient's personal account will open.A medical center where the order details will be available to you.

image

You may receive a call from the laboratory to tell you how to prepare for the tests.

Important! If you have not passed the tests within 14 days, the order will be automatically canceled and the money will be refunded to your card within 10 days.

To search for analyses at the laboratory address:

1.Click «Выбрать лабораторию»to select a convenient laboratory address

выберите лабораторию

Список лабораторий

2.In the window that opens, click «Все анализы»to view the list or find the available tests.

все анализы

3.Enter the name of the analysis in the search bar and add it to the shopping cart.

ввод анализа

If necessary, add other analyses to the shopping cart.

Follow steps 4-9 to complete the test appointment.

How to cancel an order

You can cancel your order in the Medtochka app or in your personal account any day before the tests are completed. The money will be refunded to your card within 10 days after the cancellation of the order.